On-site or online interpreting: which one do you need?

When you book an interpreter with Tongue, one of the first choices is whether you need someone on-site, in the room with you, or online, joining by video or phone. Both are professional, human interpreting. The right choice depends on what happens at your appointment.

When on-site is the better choice

Choose an interpreter in person when:

• Something physical happens. A medical examination, a property viewing, a factory or site visit — anything where people move around, point at things or need to see what’s happening.
• Several people are talking. In meetings and negotiations with many participants, an interpreter in the room follows the conversation more easily.
• The situation is sensitive. Difficult news, complex negotiations or official appointments often go better with a calm, present interpreter beside you.
• You’re at an event. Trade fairs, visits and long working days need someone who can walk with you.

On-site interpreting is available in Istanbul and Ankara, and in other cities on request.

When online works well

An online interpreter is often all you need when:

• The appointment is already online — a video consultation, a remote meeting or a call with a supplier.
• It’s short. A quick call doesn’t justify travel time.
• You need someone fast or far away. Online interpreting works from anywhere, so it can be easier to find an available interpreter.

Tips for a smooth online session

1. Share the meeting link early, together with the date, time and time zone.
2. Use headphones and a quiet room. Clear sound matters more than video quality.
3. Test your connection a few minutes before the start.
4. Speak one at a time. Online, overlapping voices are much harder to interpret.
5. Send documents in advance if you’ll discuss them.

What about the price?

Half-day interpreting starts from $140 and covers up to four hours at one location. Online sessions can be booked by the hour, and there is no transport to pay for. For on-site work, transport is separate unless your quote says otherwise. You always see the full price in your quote before you pay — see our pricing page for details.

Still not sure?

Tell us what the appointment is about when you send your request. We’ll suggest on-site or online, and confirm availability and a clear price.